Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
How long does it take to craft custom orders?
Custom orders typically take 7-14 business days depending on the material and complexity of the design.
Do you ship internationally?
Currently, we ship all across India. We are working on expanding our logistics to support international shipping soon.
How can I track my order?
Once your order is confirmed, you can track it live by visiting the 'Orders' section in your account. You will also receive an email with the tracking link.
What materials do you use?
We source premium quality Wood, Stone, Metal, and Ceramic from local artisans. Each product listing specifies the exact material used.
Can I cancel my order?
Yes, you can cancel your order from your tracking page as long as it hasn't been shipped yet.